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Login / Registering Problems

Having problems logging into our site?

Please check that you have entered your email address and password correctly. Return to the login page to try again, or request a reminder for your password. If you have entered your details correctly your login may have failed because our site requires that your browser accepts 'cookies' (see section below).

If you have followed the instructions below and still are unable to login, please report the problem.


Cookies are small text files stored on your computer by the website to ensure that only authenticated users have access to protected areas. When you log out of the website, or shut your browser, these files are deleted from your computer. The way to check whether your browser allows cookies depends on the type of browser that you are using so please refer to the Help information for your specific browser.

If you continue to experience technical problems, please report the problem.